A Practical Guide for Health Professionals and Managers Martin Marshall Stephen Campbell Jenny Hacker Martin Roland all at the National Primary Care Research and Development Centre, University of Manchester, UK £21.50,  978-1-85315-488-1,  208pp,  Paperback,  October 2002

Update, June 2002
…this book gives well-reasoned and practical advice. It will be essential reading for any registrar who wants to check the evidence for common illnesses and their treatments. The editors have collected an impressive list of contributors who have all written short chapters packed with good advice. This should be on the list of all training practices as an edition to their library and essential MRCGP reading for all registrars.

Family Practice, 2002
This is a terrific book. It is a reference source for all who seek to use indicators to measure quality. That means everyone in the health business everywhere…Each chapter explains why the particular disease presents a problem, reviews the evidence for using certain measures as indicators and then considers the data sources and references them.

Canadian Family Physician
Excellent review of evidence relating to 19 quality indicator sets.

Clinical Governance Bulletin
This is an important and timely book for GPs and their teams… It is also a very practical book. It clearly outlines how the indicators were developed. The authors have used a rigorous and systematic way of combining expert opinion and scientific evidence. The result is thought provoking and aids reflection on some of the commonest conditions seen in general practice.

Here for the first time is a book for all those working in primary care containing practical quality indicators for all major clinical areas. Those working in primary care are now under pressure to improve the quality and accountability of the services they provide. Measurement using quality indicators is playing an increasingly central role in meeting these aims.

This book describes the development and practical application of a set of clinical quality indicators for the most common problems encountered by general practitioners, the scientific literature supporting the indicators and explains how to use the indicators in clinical practice. It examines the advantages and disadvantages of quality indicators and is essential reading for anyone working in general practice or who is involved in managing the quality of general practice-based clinical care.

Contents:
Introduction to quality assessment in general practice - Martin Marshall and Stephen Campbell; Developing the quality indicator set - Stephen Campbell and Jenny Hacker; Asthma - Stephen Campbell ; Coronary heart disease - Nicholas Hicks, Tim Lancaster and David Mant; Depression - Tony Kendrick; Diabetes mellitis - Adrian Freeman and Michael Hall; Hypertension - Tom Fahey; Osteoarthritis - Martin Underwood; Acne - Sarah Purdy; Acute low back pain - Martin Underwood; Acute diarrhoea in children - Pali Hungin; Acute otitis media - Paul Little; Allergic rhinitis - Helen Smith and Stephen Morgan; Dyspepsia and peptic ulcer disease - Brendan Delaney; Headache - Norma O'Flynn and Leone Ridsdale; Upper respiratory tract infections - Paul Little; Urinary tract infections - Paul Little; Cervical screening - Sue Wilson; Family Planning and contraception - Clare Seamark; Hormone replacement therapy - Jean Coope; Immunisations - Alison Round; How to use the quality indicator set - Martin Roland.

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